Manchester Airport has opened a new sensory facility in Terminal 2 to provide passengers with autism, neurodivergence and other non-visible disabilities with a quieter environment before boarding their flights.
image: MAG
The Sunflower Zone comprises three separate spaces: two sensory rooms with interactive equipment and a dedicated quiet room designed to minimise stimulation. The facility is available to passengers without pre-booking.
The sensory rooms feature bubble tubes, infinity mirrors, light projectors and adjustable lighting, allowing users to change brightness and colour according to their preferences. Weighted and padded furniture accommodates passengers who prefer to sit, stand or lie down. The separate quiet room has comfortable seating, low-level lighting and minimal sensory input.
Flight information screens are positioned at the entrance so passengers can monitor updates while using the facility.
The rooms were designed by Yorkshire-based sensory specialist AmbiSpace, with input from the National Autistic Society, airport special assistance provider ABM and the Manchester Airport Disability Forum. AmbiSpace has also been contracted to maintain and manage the facility.
The consultation process recognised that passengers have different sensory requirements. While some may benefit from interactive lighting and visual features, others may need a quiet space away from the activity of a busy terminal.
The facility forms part of Manchester Airport’s wider programme to improve accessibility and passenger assistance. In August, the Civil Aviation Authority awarded the airport a ‘very good’ rating for its assistance services for passengers with restricted mobility and hidden disabilities, up from ‘good’ in 2025.